Nordic Speaking Customer Service Agent - Remote

Overview

An exciting opportunity to join Patrique Mercier Recruitment JP as a Nordic Speaking Customer Service Agent in beautiful Athens, Greece, providing exceptional customer service to clients from the Nordic countries.

In Short

• Deliver outstanding customer service to clients from Nordic countries via phone, email, and chat.
• Efficiently resolve customer inquiries and issues, maintaining high levels of satisfaction.
• Develop a comprehensive understanding of the company’s products and services to assist customers effectively.
• Accurately document customer interactions in the company’s CRM system.
• Collaborate with team members to enhance service delivery and improve customer experiences.
• Participate in training sessions to continuously improve your skills and knowledge.
• Offer insightful feedback and suggestions to optimize processes.

Requirements

• Fluency in Nordic languages.
• Strong communication skills.
• Ability to work in a team environment.
• Problem-solving skills.
• Experience in customer service is a plus.

Benefits

• Dynamic work environment.
• Opportunity to immerse in a vibrant culture.
• Continuous training and development.