Norwegian Speaking Customer Service Agent - Remote

Overview

An overview paragraph about the job

In Short

• Provide excellent customer service support to Norwegian-speaking clients via phone, email, and chat.
• Assist customers with inquiries, resolve issues, and ensure a smooth customer experience.
• Maintain a comprehensive understanding of company products and services to provide accurate information.
• Document customer interactions meticulously in the CRM system for effective tracking.
• Collaborate with team members to enhance service delivery and streamline processes.
• Participate in training sessions to foster professional development and service excellence.
• Actively seek feedback to improve service and customer satisfaction.

Requirements

• Fluency in Norwegian.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work independently and as part of a team.
• Proficient in using CRM systems.
• Problem-solving skills.
• Willingness to learn and adapt.

Benefits

• Work remotely from Greece.
• Flexible working hours.
• Opportunity for professional development.
• Supportive team environment.
• Experience a new lifestyle while working from home.