Norwegian-Speaking Customer Service Agent - Remote

Overview

Patrique Mercier Recruitment JP is excited to announce a opening for a Norwegian-Speaking Customer Service Agent for a prestigious IT-Company in beautiful Greece!

In Short

• Provide exceptional technical support to Norwegian-speaking clients via phone, email, and chat.
• Diagnose and troubleshoot technical issues efficiently, delivering effective solutions.
• Document customer interactions and maintain accurate records in our CRM system.
• Engage with customers to understand their needs and provide tailored support.
• Collaborate with teams to escalate complex issues to ensure customer satisfaction.
• Participate in ongoing training and development to stay updated on products and services.
• Offer insights on customer experiences to improve our service delivery.

Requirements

• Fluency in Norwegian and English.
• Strong communication and interpersonal skills.
• Experience in customer service or technical support.
• Ability to work in a fast-paced environment.
• Problem-solving skills and attention to detail.

Benefits

• Fully paid relocation package.
• Opportunity to work with cutting-edge technology.
• Beautiful work environment in Greece.
• Ongoing training and development opportunities.
• Impact customer satisfaction directly.