Icelandic-speaking Customer Service Representative - Remote

Overview

Are you ready for an unforgettable career experience? Patrique Mercier Recruitment JP is actively looking for Icelandic-speaking customer service representatives to join our dedicated team in beautiful Greece, with fully paid relocation! This is your chance to embrace a new culture while working in a supportive environment where your contributions are valued. In this role, you will assist our customers in resolving inquiries related to our premium services, ensuring a high level of satisfaction. If you have a passion for helping others and are eager to take on a new adventure, we want to hear from you!

In Short

• Provide exceptional customer support to Icelandic-speaking clients through various communication channels, including phone, email, and chat.
• Troubleshoot and resolve customer inquiries efficiently, ensuring a satisfactory resolution.
• Maintain up-to-date knowledge of our products and services to assist customers accurately.
• Document all customer interactions thoroughly in the company’s CRM system.
• Collaborate with team members to devise strategies for improving overall customer satisfaction.
• Participate actively in training sessions and team meetings to enhance service delivery.
• Contribute ideas to improve customer processes and service efficiency.

Requirements

• Fluency in Icelandic.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team-oriented environment.
• Problem-solving skills.

Benefits

• Fully paid relocation to Greece.
• Supportive work environment.
• Opportunity to embrace a new culture.