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Icelandic-speaking Customer Service Representative - Remote

Posted 24 weeks ago
Customer Service
Full Time
Worldwide

Overview

Are you ready for an unforgettable career experience? Patrique Mercier Recruitment JP is actively looking for Icelandic-speaking customer service representatives to join our dedicated team in beautiful Greece, with fully paid relocation! This is your chance to embrace a new culture while working in a supportive environment where your contributions are valued. In this role, you will assist our customers in resolving inquiries related to our premium services, ensuring a high level of satisfaction. If you have a passion for helping others and are eager to take on a new adventure, we want to hear from you!

In Short

  • Provide exceptional customer support to Icelandic-speaking clients through various communication channels, including phone, email, and chat.
  • Troubleshoot and resolve customer inquiries efficiently, ensuring a satisfactory resolution.
  • Maintain up-to-date knowledge of our products and services to assist customers accurately.
  • Document all customer interactions thoroughly in the company’s CRM system.
  • Collaborate with team members to devise strategies for improving overall customer satisfaction.
  • Participate actively in training sessions and team meetings to enhance service delivery.
  • Contribute ideas to improve customer processes and service efficiency.

Requirements

  • Fluency in Icelandic.
  • Strong communication skills.
  • Experience in customer service is a plus.
  • Ability to work in a team-oriented environment.
  • Problem-solving skills.

Benefits

  • Fully paid relocation to Greece.
  • Supportive work environment.
  • Opportunity to embrace a new culture.
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Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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