Finnish Speaking Customer Service Representative - Remote

Overview

An overview paragraph about the job

In Short

• Communicate with Finnish-speaking clients through various channels including phone, email, and chat, ensuring excellent service.
• Assist customers with inquiries about banking products, account management, and financial services.
• Resolve customer inquiries and complaints with professionalism and efficiency.
• Maintain a thorough understanding of the bank’s services and offerings to provide accurate information.
• Log customer interactions accurately for effective record-keeping and follow-up.
• Work collaboratively with team members to enhance service processes and improve customer satisfaction.
• Participate in ongoing training and development opportunities to stay updated on the banking sector.

Requirements

• Fluency in Finnish and English.
• Experience in customer service, preferably in the banking sector.
• Strong communication and interpersonal skills.
• Ability to handle inquiries and complaints effectively.
• Willingness to learn and adapt to new processes.

Benefits

• Paid relocation to Greece.
• Opportunity to experience the culture and lifestyle of Greece.
• Ongoing training and development opportunities.
• Collaborative work environment.