Finnish Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for a Finnish Speaking Customer Service Representative for an International Airline, operating remotely from Greece, perfect for individuals passionate about travel and customer service.

In Short

• Provide exceptional customer service in Finnish.
• Assist passengers with inquiries related to flight bookings and cancellations.
• Resolve customer complaints effectively.
• Maintain accurate records of customer interactions.
• Collaborate with other departments to address complex issues.
• Stay updated on airline policies and procedures.
• Communicate with customers via phone, email, and chat.
• Engage in ongoing training to improve skills.

Requirements

• Fluency in Finnish.
• Strong communication skills.
• Experience in customer service preferred.
• Ability to work in a remote environment.
• Passion for travel and the airline industry.

Benefits

• Work from home flexibility.
• Opportunity to work in a dynamic environment.
• Training and development opportunities.
• Engagement with a diverse customer base.