Swedish Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for a Swedish Speaking Customer Service Representative within the Online Streaming Service Department, perfect for individuals passionate about entertainment and committed to providing exceptional support to Swedish-speaking subscribers.

In Short

• Deliver outstanding customer service to Swedish-speaking clients via phone, email, and chat.
• Assist customers with account inquiries, subscription issues, and technical support.
• Provide detailed information about available content and troubleshoot connectivity issues.
• Handle customer complaints and feedback professionally.
• Maintain knowledge of the platform’s offerings and promotions.
• Document all customer interactions accurately.
• Collaborate with internal teams to resolve complex inquiries.

Requirements

• Fluency in Swedish and English.
• Strong communication skills.
• Experience in customer service or related field.
• Ability to troubleshoot technical issues.
• Familiarity with online streaming services is a plus.

Benefits

• Work from home flexibility.
• Competitive salary.
• Opportunities for career growth.
• Access to streaming service subscriptions.