Spanish Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Spanish Speaking Customer Service Representative within the E-commerce Department. We are looking for motivated individuals who are passionate about online retail and committed to providing excellent service to our Spanish-speaking clients.

In Short

• Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
• Assist customers with order placements, payment issues, and returns or exchanges.
• Resolve customer complaints and ensure a positive experience.
• Maintain up-to-date knowledge of the company’s product offerings and promotions.
• Document all customer interactions accurately.
• Collaborate with other departments to address customer inquiries.
• Stay informed about industry trends and customer preferences.

Requirements

• Fluency in Spanish and English.
• Strong communication skills.
• Experience in customer service or E-commerce.
• Ability to resolve issues effectively.
• Team player with a positive attitude.

Benefits

• Competitive salary.
• Opportunities for career growth.
• Dynamic work environment.
• Employee discounts on products.