Spanish Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a Spanish Speaking Customer Service Representative in the Car Rental Department. This role is ideal for individuals passionate about providing excellent customer service and assisting clients in making their car rental experience seamless and enjoyable.

In Short

• Provide outstanding customer service to Spanish-speaking clients via phone, email, and chat.
• Assist customers with booking reservations and vehicle selection.
• Handle customer complaints and resolve issues promptly.
• Guide clients through rental policies and pricing structures.
• Collaborate with other departments for smooth pickup and drop-off processes.
• Document all customer interactions accurately.
• Stay informed about company promotions and available services.

Requirements

• Fluency in Spanish and English.
• Excellent communication skills.
• Strong problem-solving abilities.
• Experience in customer service is preferred.
• Ability to work in a fast-paced environment.

Benefits

• Competitive salary.
• Flexible working hours.
• Opportunity for career growth.
• Work from home options.
• Supportive team environment.