Portuguese Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for a Portuguese Speaking Customer Service Representative in the Online Travel Department, perfect for individuals with a passion for travel and excellent communication skills.

In Short

• Deliver high-quality customer service to Portuguese-speaking clients via phone, email, and chat.
• Guide customers through the booking process with detailed information.
• Address customer complaints and concerns professionally.
• Maintain knowledge about travel guidelines and promotions.
• Document all customer interactions accurately.
• Collaborate with internal teams to resolve travel-related issues.
• Encourage positive customer experiences to enhance satisfaction.

Requirements

• Fluency in Portuguese.
• Excellent communication skills.
• Passion for travel.
• Ability to handle customer complaints effectively.
• Strong organizational skills.

Benefits

• Opportunity to work in a dynamic travel environment.
• Supportive team culture.
• Flexible working hours.