Finnish Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for a Finnish Speaking Customer Service Representative for an Online Streaming Service Department, assisting Finnish-speaking customers in enhancing their streaming experience.

In Short

• Deliver high-quality customer service to Finnish-speaking clients via phone, email, and chat.
• Assist customers with account management and subscription issues.
• Troubleshoot technical problems for customers.
• Provide recommendations to enhance customer engagement.
• Handle complaints and feedback professionally.
• Stay updated on the latest content offerings and features.
• Document all customer interactions thoroughly.
• Collaborate with cross-functional teams for service delivery.

Requirements

• Fluent in Finnish.
• Strong communication skills.
• Experience in customer service roles.
• Ability to troubleshoot technical issues.
• Passion for entertainment and technology.

Benefits

• Opportunity to work in a dynamic environment.
• Engage with a passionate customer base.
• Potential for career growth within the company.
• Access to the latest streaming content.