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Finnish Speaking Customer Service Representative - Remote

Posted 17 weeks ago
Customer Service
Full Time
Greece

Overview

An exciting opportunity for a Finnish Speaking Customer Service Representative for an Online Streaming Service Department, assisting Finnish-speaking customers in enhancing their streaming experience.

In Short

  • Deliver high-quality customer service to Finnish-speaking clients via phone, email, and chat.
  • Assist customers with account management and subscription issues.
  • Troubleshoot technical problems for customers.
  • Provide recommendations to enhance customer engagement.
  • Handle complaints and feedback professionally.
  • Stay updated on the latest content offerings and features.
  • Document all customer interactions thoroughly.
  • Collaborate with cross-functional teams for service delivery.

Requirements

  • Fluent in Finnish.
  • Strong communication skills.
  • Experience in customer service roles.
  • Ability to troubleshoot technical issues.
  • Passion for entertainment and technology.

Benefits

  • Opportunity to work in a dynamic environment.
  • Engage with a passionate customer base.
  • Potential for career growth within the company.
  • Access to the latest streaming content.
Patrique Mercier Recruitment FR logo

Patrique Mercier Recruitment FR

Patrique Mercier Recruitment FR is a recruitment agency that specializes in connecting talented individuals with remote job opportunities in various sectors. They are currently seeking a Polish Speaking Media Streaming Support Advisor to assist Polish-speaking customers in Greece with their media streaming needs. The company values exceptional customer service and technical expertise, aiming to enhance the user experience in the digital media landscape. They offer a supportive work environment with benefits such as private health insurance, training and development opportunities, performance bonuses, and additional perks for employees.

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