Finnish Speaking Customer Service Representative - Automotive Department - Remote

Overview

An overview paragraph about the job

In Short

• Deliver outstanding customer service to Finnish-speaking clients, assisting them with inquiries related to automotive products and services.
• Provide support for product information, order tracking, and after-sales service.
• Handle customer complaints and issues efficiently, ensuring that each interaction fosters customer loyalty.
• Collaborate with internal teams to resolve technical inquiries and enhance overall customer experience.
• Maintain up-to-date knowledge of automotive products and industry trends to provide accurate information.
• Document all customer interactions thoroughly for compliance and to improve service quality.
• Encourage positive customer relationships and strive for continuous improvement in service delivery.

Requirements

• Fluency in Finnish is required.
• Strong communication skills.
• Passion for the automotive industry.
• Ability to handle customer complaints effectively.
• Experience in customer service is a plus.
• Team collaboration skills.
• Willingness to learn about automotive products.

Benefits

• Opportunity to work in a dynamic environment.
• Gain experience in the automotive industry.
• Supportive team culture.
• Potential for career growth.