Dutch Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Dutch Speaking Customer Service Representative for a Car Rental Department. This role offers the opportunity to join a dynamic team dedicated to providing outstanding service to Dutch-speaking clients in the car rental industry.

In Short

• Deliver top-notch customer service to Dutch-speaking clients via phone, email, and chat.
• Assist customers with reservations, modifications, and cancellations.
• Support customers during the pick-up and drop-off processes.
• Handle customer complaints and issues with professionalism.
• Maintain knowledge of the car rental fleet and promotions.
• Document all customer interactions and feedback.
• Collaborate with the operational team for a smooth rental process.

Requirements

• Fluency in Dutch.
• Excellent communication skills.
• Experience in customer service.
• Ability to handle complaints effectively.
• Knowledge of car rental services is a plus.

Benefits

• Opportunity to work in a dynamic team.
• Flexible working hours.
• Remote work option.
• Training and development opportunities.