Dutch Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for a Dutch Speaking Customer Service Representative within the E-commerce Department, perfect for individuals passionate about online shopping and committed to providing outstanding service.

In Short

• Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
• Assist customers with order placements, tracking, returns, and exchanges.
• Handle customer complaints and feedback professionally.
• Maintain a thorough understanding of the company’s e-commerce platform.
• Document all customer interactions accurately.
• Collaborate with logistics and sales teams to resolve issues.

Requirements

• Fluency in Dutch and English.
• Strong communication skills.
• Experience in customer service, preferably in e-commerce.
• Ability to handle complaints and provide solutions.
• Familiarity with e-commerce platforms.

Benefits

• Competitive salary.
• Flexible working hours.
• Opportunity to work remotely.
• Supportive team environment.
• Training and development opportunities.