Dutch Speaking Customer Service Representative - Remote

Overview

An overview paragraph about the job

In Short

• Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat.
• Assist customers with account management, subscription services, and troubleshooting streaming problems.
• Resolve customer complaints and feedback effectively.
• Keep detailed records of customer interactions.
• Collaborate with internal teams to resolve technical issues.
• Stay updated on the latest content offerings and promotions.
• Gather insights and feedback from customers for improvement.

Requirements

• Fluency in Dutch.
• Strong communication skills.
• Experience in customer service.
• Ability to troubleshoot technical issues.
• Detail-oriented with record-keeping.
• Team collaboration skills.
• Passion for entertainment.

Benefits

• Opportunity to work with a renowned global streaming platform.
• Flexible working hours.
• Remote work options.
• Access to the latest content and features.
• Continuous improvement initiatives.