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Swedish Speaking Online Platform Support Agent - Remote

Posted 3 weeks ago
Customer Service
Full Time
Sweden

Overview

An exciting opportunity for a Swedish Speaking Online Platform Support Agent, designed for candidates who are passionate about providing exceptional support for users of our online platform.

In Short

  • Deliver high-quality support to Swedish-speaking users via email, live chat, and phone.
  • Diagnose and resolve customer issues related to account management and platform functionality.
  • Educate users on navigating the platform and utilizing its features.
  • Document customer interactions and solutions in our CRM system.
  • Collaborate with other teams to surface trends in user issues.
  • Stay informed about new features and updates.
  • Follow up with users to ensure issues are resolved.

Requirements

  • Fluency in Swedish.
  • Strong communication skills.
  • Experience in customer support roles.
  • Ability to work in a fast-paced environment.
  • Proficient in using CRM systems.

Benefits

  • Opportunity to work in a dynamic team.
  • Enhance your problem-solving skills.
  • Work in a supportive environment.
Patrique Mercier Recruitment By Nellie logo

Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is a dedicated recruitment agency focused on connecting talented individuals with exceptional job opportunities. The company specializes in providing support for various roles, including customer service and technical support positions. With a commitment to excellence, Patrique Mercier Recruitment aims to deliver high-quality service to both clients and candidates, ensuring a seamless recruitment experience. The current opening for an Italian Speaking Remote Support Specialist highlights the company's emphasis on multilingual support and its dedication to meeting the needs of diverse clientele.

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