Swedish Speaking Customer Support Agent - iGaming - Remote

Overview

Elevate your career with Next Job Abroad as a Swedish Speaking Customer Support Agent in the bustling iGaming industry in Malta! This is a remarkable opportunity to leverage your language skills and customer service expertise while soaking up the sun on a beautiful Mediterranean island. In this role, you will be a key player in providing stellar support to our Swedish-speaking customers, ensuring they enjoy an exceptional gaming experience.

In Short

• Provide excellent customer support via chat, email, and phone to Swedish-speaking clients.
• Effectively address and resolve customer queries and concerns.
• Offer guidance to customers about our products and services to enhance their gaming experience.
• Work alongside your team to maintain the highest standards of service quality.
• Document customer interactions accurately in our CRM system.
• Retrieve and relay customer feedback to assist in improving services.
• Engage in training programs to enhance your product knowledge and service delivery skills.

Requirements

• Fluent in Swedish and English.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Prior experience in customer support is a plus.
• Willingness to relocate to Malta.

Benefits

• Relocation package to assist with moving to Malta.
• Opportunity to work in a vibrant industry.
• Training and development programs.
• Dynamic and supportive team environment.
• Competitive salary and benefits.