Finnish Speaking Customer Support Agent - iGaming - Remote

Overview

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience.

In Short

• Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone.
• Timely and effectively resolve customer inquiries and concerns.
• Guide customers through our gaming offerings and services to enhance their enjoyment.
• Work collaboratively with fellow team members to maintain high-quality service.
• Document customer interactions in our CRM system accurately.
• Collect feedback from customers and use it to suggest service improvements.
• Participate in training sessions to continually develop your product knowledge and customer service skills.

Requirements

• Fluency in Finnish, both written and spoken.
• Excellent communication skills.
• Passion for customer service.
• Ability to work in a team environment.
• Experience in customer support is a plus.
• Willingness to relocate to Malta.

Benefits

• Relocation assistance provided.
• Opportunity to work in a vibrant industry.
• Gain experience in the iGaming sector.
• Work in a multicultural environment.
• Competitive salary and benefits package.