Dutch Speaking Customer Support Agent - iGaming - Remote

Overview

Step into the exciting world of iGaming with Next Job Abroad as a Dutch Speaking Customer Support Agent in picturesque Malta! This is a fantastic opportunity to utilize your language skills and customer service expertise while enjoying a vibrant lifestyle on the stunning Mediterranean island. In this role, you'll be crucial in providing support to our Dutch-speaking clientele, ensuring they have a fantastic experience with our gaming offerings.

In Short

• Provide exceptional customer support via chat, email, and phone to Dutch-speaking clients.
• Promptly address and resolve customer questions and concerns.
• Guide customers through our gaming services to enhance their experience.
• Collaborate with your team to ensure the delivery of high-quality service.
• Maintain accurate records of customer interactions in our CRM system.
• Collect and relay customer feedback to assist in continuous service improvement.
• Participate in ongoing training to expand your knowledge of products and enhance service skills.

Requirements

• Fluency in Dutch is required.
• Previous experience in customer support is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems is a plus.
• Enthusiastic and engaging personality.

Benefits

• Relocation package to assist with moving to Malta.
• Opportunity to work in a vibrant and exciting industry.
• Supportive team environment.
• Ongoing training and development opportunities.