Dutch Speaking Customer Care Agent - iGaming - Remote

Overview

Join Next Job Abroad as a Dutch Speaking Customer Care Agent in the dynamic iGaming industry in Malta! This is a fantastic opportunity to combine your passion for exceptional customer service with a vibrant work environment on a beautiful Mediterranean island. As a key member of our customer care team, you will assist Dutch-speaking clients, ensuring they have an outstanding experience with our gaming products.

In Short

• Offer excellent customer care via chat, email, and phone to Dutch-speaking customers.
• Efficiently address and resolve customer queries and concerns.
• Provide guidance and support to customers regarding our gaming services.
• Collaborate with your team to maintain high-quality service standards.
• Document all customer interactions accurately in our CRM system.
• Gather and relay customer feedback to drive service improvements.
• Participate in ongoing training to enhance your skills and product knowledge.

Requirements

• Fluency in Dutch and English.
• Strong communication skills.
• Experience in customer service or related field.
• Ability to work in a team environment.
• Willingness to relocate to Malta.

Benefits

• Relocation support to Malta.
• Vibrant work environment.
• Opportunities for professional development.
• Engaging team culture.