Swedish Speaking Hospitality Service Consultant - Remote

Overview

An exciting role for individuals dedicated to the hospitality sector, providing outstanding service to Swedish-speaking clients.

In Short

• Offer excellent customer service to Swedish-speaking clients and guests.
• Manage inquiries, reservations, and service requests through various communication channels.
• Assist clients in navigating available hospitality services and amenities.
• Handle and resolve customer complaints to ensure positive experiences.
• Collaborate with team members to enhance guest experiences.
• Stay updated on hospitality trends to provide informed suggestions.
• Document client interactions for quality assurance and improvement.

Requirements

• Fluency in Swedish and English.
• Experience in the hospitality industry is preferred.
• Strong communication and interpersonal skills.
• Ability to handle customer complaints effectively.
• Team player with a collaborative mindset.
• Willingness to stay informed about hospitality trends.

Benefits

• Competitive salary.
• Opportunities for career advancement.
• Dynamic work environment.
• Training and development programs.
• Employee discounts on services.