Italian Speaking Hospitality Service Consultant - Remote

Overview

An overview paragraph about the job

In Short

• Provide outstanding customer service to Italian-speaking clients and guests in various hospitality settings.
• Address inquiries, reservations, and service requests via phone, email, and in-person interactions.
• Assist clients with understanding hospitality services and amenities available to them.
• Resolve any customer complaints or issues promptly and professionally to ensure guest satisfaction.
• Collaborate with other team members and departments to deliver a seamless guest experience.
• Maintain knowledge of current hospitality trends and services to provide informed recommendations.
• Document client interactions and feedback for quality assurance and improvement purposes.

Requirements

• Fluency in Italian and English.
• Experience in customer service or hospitality roles.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Problem-solving skills to address customer issues effectively.
• Knowledge of hospitality services and trends.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and supportive team.
• Professional development opportunities.
• Flexible working hours.