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Italian Speaking Digital Store Consultant - Remote

Posted 2 days ago
Customer Service
Full Time
Italy

Overview

Patrique Mercier Recruitment FR is a leading recruitment agency in Greece, focused on connecting talented professionals with prominent companies across various industries. We are currently looking for an Italian Speaking Digital Store Consultant to join our dynamic team. In this role, you will engage with Italian-speaking customers, providing exceptional support and consultancy on their digital shopping experiences. Your insights will help enhance customer satisfaction and drive sales through effective digital strategies.

In Short

  • Assist Italian-speaking customers with their inquiries and provide expert guidance on digital store offerings.
  • Develop a deep understanding of products and services to effectively address customer needs.
  • Conduct training sessions for customers on how to navigate and utilize digital store platforms.
  • Collaborate with the marketing and sales teams to implement strategies that enhance customer engagement.
  • Gather customer feedback to identify potential areas for improvement in the digital shopping experience.
  • Stay up-to-date with the latest trends in e-commerce and digital retail to offer informed recommendations.
  • Resolve any customer issues or complaints related to the digital store experience promptly and effectively.

Requirements

  • Fluency in Italian and English.
  • Experience in customer service or consultancy roles.
  • Strong communication and interpersonal skills.
  • Familiarity with digital retail platforms.
  • Ability to work collaboratively in a team environment.
  • Problem-solving skills and a customer-focused mindset.
  • Knowledge of e-commerce trends.

Benefits

  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and supportive team.
  • Professional development and training opportunities.
  • Flexible working hours.
  • Access to the latest tools and technologies in digital retail.
Patrique Mercier Recruitment By Nellie logo

Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is a dedicated recruitment agency focused on connecting talented individuals with exceptional job opportunities. The company specializes in providing support for various roles, including customer service and technical support positions. With a commitment to excellence, Patrique Mercier Recruitment aims to deliver high-quality service to both clients and candidates, ensuring a seamless recruitment experience. The current opening for an Italian Speaking Remote Support Specialist highlights the company's emphasis on multilingual support and its dedication to meeting the needs of diverse clientele.

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