Spanish Speaking Client Service Consultant for Airlines - Remote

Overview

Join Patrique Mercier Recruitment PT as a Spanish Speaking Client Service Consultant for Airlines, working remotely from Greece! Our mission is to connect talented individuals with opportunities that make full use of their language skills in the exciting travel industry. In this role, you will provide exceptional customer support to Spanish-speaking clients, assisting them with airline inquiries and travel arrangements, ensuring they have a seamless experience. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you!

In Short

• Assist Spanish-speaking clients with inquiries related to airline services and travel assistance.
• Manage bookings, changes, cancellations, and respond effectively to general travel questions.
• Handle client complaints and feedback professionally, working towards effective resolutions.
• Maintain accurate records of client interactions and ensure comprehensive documentation of requests.
• Collaborate with airline partners and internal teams to ensure high-quality service delivery.
• Remain updated on airline policies, promotions, and travel regulations to provide accurate information to clients.
• Deliver exceptional customer service that fosters loyalty and trust among clients.

Requirements

• Fluency in Spanish is required.
• Experience in customer service or client support roles.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Familiarity with airline services and travel regulations is a plus.

Benefits

• Work remotely from Greece.
• Opportunity to work in the travel industry.
• Dynamic and supportive work environment.
• Training and development opportunities.