German Speaking Client Service Consultant for Airlines - Remote

Overview

Join the Patrique Mercier Recruitment PT team as a German Speaking Client Service Consultant for Airlines, working remotely from Greece! We are committed to connecting talented individuals with opportunities that make use of their language expertise in the travel sector. In this role, you will provide outstanding customer service to German-speaking clients, assisting them with their airline inquiries and ensuring a delightful travel experience. If you are passionate about customer support and thrive in a dynamic environment, we would love to have you on board!

In Short

• Provide assistance to German-speaking clients regarding airline services and travel inquiries.
• Manage bookings, changes, cancellations, and handle general travel-related questions effectively.
• Address and resolve client complaints and feedback in a professional manner.
• Maintain accurate records of client interactions and ensure proper documentation of requests.
• Collaborate with airline partners and internal teams to deliver high-quality service.
• Stay informed about airline policies, promotions, and travel regulations to assist clients accurately.
• Ensure an exceptional customer experience that builds trust and loyalty.

Requirements

• Fluency in German and English.
• Experience in customer service, preferably in the travel or airline industry.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Problem-solving skills and attention to detail.

Benefits

• Work remotely from Greece.
• Opportunity to work in a dynamic and supportive team.
• Access to training and development resources.
• Competitive salary and benefits package.