German Speaking Customer Consultant for Online Streaming Service - Remote

Overview

Join Patrique Mercier Recruitment PT as a German Speaking Customer Consultant for an innovative Online Streaming Service! This remote position in Greece offers a unique opportunity to support and engage with German-speaking customers, helping them navigate and enjoy our extensive streaming platform. As part of our team, you will assist with inquiries, resolve challenges, and ensure a seamless user experience for our clients. If you are tech-savvy, enthusiastic about entertainment, and possess great customer service skills, we would love to have you on board!

In Short

• Provide exceptional customer support to German-speaking users of the streaming service.
• Assist customers with account management, subscription inquiries, and troubleshooting issues.
• Guide users in discovering new content and features available on the platform.
• Resolve customers’ issues efficiently while maintaining a positive and friendly demeanor.
• Stay updated on platform features and industry trends to provide informed assistance.
• Document customer interactions and feedback for continuous service improvement.
• Collaborate with the team to enhance user satisfaction and overall service quality.

Requirements

• Fluency in German is required.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles.
• Tech-savvy with a passion for online streaming services.
• Ability to work independently and as part of a team.

Benefits

• Work remotely from Greece.
• Opportunity to work in a dynamic and innovative environment.
• Engage with a diverse customer base.
• Continuous training and development opportunities.