Swedish Speaking Fashion Customer Support Agent - Remote

Overview

Patrique Mercier Recruitment FR is on the hunt for a Swedish Speaking Fashion Customer Support Agent to join a renowned fashion brand. This role is ideal for individuals who have a passion for fashion and a flair for providing outstanding customer service. Join us to help create memorable shopping experiences for our Swedish-speaking clients!

In Short

• Assist Swedish-speaking customers with inquiries about products, orders, and other fashion-related questions through various communication channels.
• Provide tailored styling advice and product recommendations suited to individual customer needs.
• Efficiently resolve customer issues and complaints, ensuring a seamless shopping experience.
• Accurately document customer interactions to maintain a thorough record of inquiries and resolutions.
• Collaborate with other teams to stay updated on merchandise and promotional campaigns.
• Identify customer feedback and suggestions for potential improvements in service and product offerings.
• Stay knowledgeable about the latest fashion trends and brand offerings to provide informed assistance.

Requirements

• Fluency in Swedish, both written and spoken.
• Strong communication and interpersonal skills.
• Experience in customer service, preferably in the fashion industry.
• Ability to work in a fast-paced environment.
• Passion for fashion and understanding of current trends.

Benefits

• Competitive salary and benefits package.
• Opportunity to work with a renowned fashion brand.
• Dynamic and supportive work environment.
• Career growth opportunities.
• Employee discounts on products.