Norwegian Speaking Customer Support Representative for Social Media - Remote

Overview

Patrique Mercier Recruitment FR is committed to connecting talented individuals with exciting career opportunities. We are currently looking for a Norwegian Speaking Customer Support Representative for Social Media. This position is ideal for those who are passionate about social media and enjoy helping customers navigate their online experiences.

In Short

• Provide top-notch customer support to Norwegian-speaking clients via social media platforms.
• Respond to inquiries, comments, and concerns in a timely and professional manner.
• Assist customers with understanding products, services, and promotions offered through social media channels.
• Effectively manage customer complaints and engage in proactive problem-solving to enhance user experience.
• Document customer interactions accurately and track feedback for service improvement.
• Collaborate with the marketing and communications team to relay customer insights and support campaigns.
• Stay updated on social media trends and best practices to provide relevant support and recommendations.

Requirements

• Fluency in Norwegian and English.
• Experience in customer support or a related field.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Familiarity with social media platforms and trends.
• Problem-solving skills and a proactive approach.
• Ability to document and track customer feedback.

Benefits

• Opportunity to work in a dynamic and supportive environment.
• Gain experience in the growing field of social media customer support.
• Collaborate with a talented team of professionals.
• Potential for career advancement within the company.