Norwegian Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment FR is thrilled to announce a new opening for a Norwegian Speaking Customer Support Representative in our Online iGaming Department. If you are passionate about online gaming and providing exceptional customer service, we want you on our team!

In Short

• Deliver high-quality support to Norwegian-speaking customers via phone, email, and live chat, ensuring a seamless gaming experience.
• Assist customers with questions regarding account creation, game rules, promotions, and any issues related to transactions.
• Effectively resolve customer complaints and issues to maintain high levels of satisfaction.
• Accurately document all customer interactions for tracking and service improvement purposes.
• Collaborate with technical teams to troubleshoot and resolve customer-related problems efficiently.
• Stay updated on gaming regulations, company policies, and new products available to customers.
• Gather feedback from customers to help enhance service delivery and overall satisfaction.

Requirements

• Fluency in Norwegian and English.
• Strong communication skills.
• Experience in customer service, preferably in the iGaming industry.
• Ability to work in a fast-paced environment.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic and growing industry.
• Supportive team environment.
• Training and development opportunities.