Italian Speaking Entertainment Services Advisor - Remote

Overview

An overview paragraph about the job

In Short

• Assist Italian-speaking customers with inquiries regarding entertainment services, including events, activities, and bookings.
• Provide exceptional customer support through various communication channels, addressing issues and queries efficiently.
• Use your knowledge of the entertainment sector to make recommendations based on client preferences and interests.
• Manage and process bookings, ensuring all details are accurate and communicated clearly to clients.
• Stay current with trends and new entertainment offerings to enhance customer interactions.
• Collaborate with other team members to resolve customer issues and improve service delivery.
• Gather customer feedback to contribute to the ongoing improvement of services offered.

Requirements

• Fluency in Italian and English.
• Strong communication and interpersonal skills.
• Experience in customer service or a related field.
• Knowledge of the entertainment industry is a plus.
• Ability to work in a fast-paced environment.
• Proficient in using communication tools and booking systems.
• Flexibility to work various shifts as needed.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic and exciting industry.
• Training and development opportunities.
• Supportive team environment.
• Employee discounts on entertainment services.