Italian Speaking Helpdesk Support Agent - Remote

Overview

An exciting opportunity for Italian Speaking Helpdesk Support Agents to work from home in Greece, providing excellent customer service and technical support.

In Short

• Work from home anywhere in Greece.
• Assist Italian-speaking customers with technical inquiries.
• Deliver exceptional helpdesk support via phone, email, and chat.
• Troubleshoot and resolve technical issues.
• Guide users on product usage and best practices.
• Document customer interactions accurately.
• Collaborate with team members for support improvement.
• Participate in training sessions for product updates.
• Flexible work environment.
• Join a supportive and innovative team.

Requirements

• Fluent in Italian, both written and spoken.
• Strong customer service skills.
• Technical proficiency and problem-solving abilities.
• Ability to work independently and in a team.
• Excellent communication skills.
• Experience in a helpdesk or support role is a plus.

Benefits

• Work from the comfort of your home.
• Flexible working hours.
• Supportive team environment.
• Opportunities for professional development.
• Access to training and resources.