Danish Speaking E-commerce Support Specialist - Remote

Overview

An exciting opportunity for a Danish Speaking E-commerce Support Specialist to work remotely and assist Danish-speaking customers in enhancing their online shopping experience.

In Short

• Provide outstanding e-commerce support to Danish-speaking customers through email, chat, and phone.
• Troubleshoot and address customer issues related to online orders, payments, and product information.
• Assist customers in navigating the e-commerce site for a smooth shopping experience.
• Document customer interactions and feedback for service enhancements.
• Collaborate with team members to improve processes.
• Participate in continual training to stay updated on products and e-commerce trends.

Requirements

• Fluent in Danish, both written and spoken.
• Strong communication skills.
• Experience in customer service or e-commerce preferred.
• Ability to troubleshoot and resolve issues efficiently.
• Team player with a commitment to customer satisfaction.

Benefits

• Work from home flexibility.
• Opportunities for professional development and training.
• Collaborative team environment.
• Exposure to the e-commerce industry.