Spanish Speaking E-commerce Support Specialist - Remote

Overview

Patrique Mercier Recruitment ES is thrilled to announce a fantastic opportunity for a Spanish Speaking E-commerce Support Specialist! This remote position will allow you to work from the comfort of your home in Greece while providing exceptional support to our Spanish-speaking customers. If you have a strong background in customer service and a passion for e-commerce, we want to hear from you!

In Short

• Deliver outstanding e-commerce support to Spanish-speaking customers through email, chat, and phone communications.
• Troubleshoot and resolve various customer issues related to orders, payments, and product inquiries.
• Guide customers through the online shopping process and provide assistance as needed.
• Document customer interactions for reference and to help improve services.
• Collaborate with other team members to streamline processes and enhance team efficiency.
• Engage in training opportunities to stay informed about products and trends in the e-commerce sector.

Requirements

• Strong background in customer service.
• Fluency in Spanish.
• Passion for e-commerce.
• Excellent communication skills.
• Ability to troubleshoot and resolve issues effectively.
• Team collaboration skills.

Benefits

• Work from home flexibility.
• Opportunity to engage with a diverse customer base.
• Continuous training and development opportunities.
• Contribute to customer satisfaction and business success.