Customer Service Agent - Remote

Overview

We’re seeking experienced customer service agents to join our priority customer team, a dedicated team that’s responsible for proactively managing our biggest business customers.

In Short

• Join a dedicated team managing priority business customers.
• Excel in communication and build lasting customer relationships.
• Problem solving in a demanding environment.
• Work to deadlines and multitask effectively.
• Commit to exceeding customer expectations.
• Be the first line, face of the company.
• Foster transparent and engaging interactions.
• Thrive in a dynamic and ambitious team.
• Work in a fast-paced, remote-first company.
• Enjoy excellent career growth opportunities.

Requirements

• Experience in customer service roles.
• Strong communication skills.
• Ability to build relationships with customers.
• Problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Multitasking abilities.
• Commitment to customer satisfaction.
• Adaptability in a fast-paced environment.
• Team player with a strong sense of ownership.
• Proactive approach to managing customer needs.

Benefits

• Excellent career growth opportunities.
• Collaborative and innovative company culture.
• Remote work flexibility.
• Dynamic and ambitious team environment.
• Opportunity to work with a technology-driven company.
• Engaging and transparent work atmosphere.
• Supportive management and team structure.
• Access to cutting-edge shipping platform.
• Involvement in a forward-thinking business.
• Work with a diverse team of professionals.