Field Operations Engineer - Remote

Overview

Pano is seeking a highly skilled and experienced Field Operations Engineer to join our dynamic team in North America. This role is ideal for a professional with more than 7-10 years of experience in field engineering, possessing a strong background in technical support, system installation, maintenance, and troubleshooting.

In Short

• Join a venture-backed climate tech startup focused on wildfire early detection.
• Leverage advancements in IoT, AI, satellites, and SaaS software.
• Work with a diverse team of experienced technology professionals.
• Deliver high-quality services to clients and ensure operational efficiency.
• Contribute to the continuous improvement of service standards.
• Ideal for candidates with 7-10 years of field engineering experience.
• Strong background in technical support and system installation required.
• Headquartered in San Francisco with a hybrid work model.
• Partnerships with major utilities and government agencies.
• Recognized as one of the Top 10 most innovative companies in AI of 2023.

Requirements

• 7-10 years of experience in field engineering.
• Strong technical support skills.
• Experience in system installation and maintenance.
• Proficient in troubleshooting technical issues.
• Familiarity with IoT and AI technologies.
• Ability to work in a fast-paced environment.
• Excellent communication skills.
• Team player with a proactive approach.
• Willingness to travel as needed.
• Passion for climate technology and wildfire prevention.

Benefits

• Competitive salary and equity options.
• Flexible work hours and remote work opportunities.
• Health, dental, and vision insurance.
• Professional development and training opportunities.
• Collaborative and innovative work environment.
• Impactful work contributing to climate change solutions.
• Access to cutting-edge technology and tools.
• Supportive team culture.
• Paid time off and holidays.
• Opportunities for career advancement.