Field Operations Engineer - Remote

Overview

At Two Six Technologies, we build, deploy, and implement innovative products that solve the world’s most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future.

In Short

• Act as the main point of contact for government and military customers in addressing and resolving technical issues to improve customer relationships.
• Utilize expertise in system and network administration, incident response, and forensic analysis to support cyber operations.
• Provide onsite installation, diagnosis, and troubleshooting of Two Six cyber solution products.
• Provide customer support as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of systems.
• Participate in the establishment, measurement, and achievement of customer satisfaction metrics.
• Brief and demonstrate company projects to a variety of customers (government and non-government agencies).

Requirements

• Bachelor’s degree in computer science, Computer or Electrical Engineering or equivalent experience.
• 5+ years’ experience installing, configuring, and deploying infrastructure systems required to support an operational environment.
• Previous experience with CNE, CNO, Forensic Analysis.
• Possess strong project management skills, with attention to detail.
• Excellent written and verbal communication skills.
• Active Top Secret (TS) with SCI Eligibility and the ability to obtain and maintain polygraph.
• Ability and willingness to travel greater than 40% nationally and internationally.

Benefits

• Competitive and comprehensive compensation packages.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Retirement benefits.
• Paid leave.
• Tuition assistance and professional development.