Senior Field Operations Engineer - Remote

Overview

Pano is a climate tech startup focused on wildfire early detection, seeking a Senior Field Operations Engineer to ensure operational efficiency and high-quality service delivery.

In Short

• Supervise on-site audits, installations, maintenance, and repair of complex equipment.
• Provide expert technical support and troubleshooting.
• Direct multiple construction crews and service providers.
• Collaborate with cross-functional teams for product improvement.
• Train and mentor junior engineers and technicians.
• Ensure compliance with safety protocols.
• Maintain detailed documentation of service operations.
• Manage service projects for timely completion.
• Implement process improvements.
• Stay updated with industry trends.

Requirements

• Bachelor’s degree in Engineering or equivalent experience.
• Minimum of 8 years in a field service engineering role.
• Experience in the telecommunications industry preferred.
• Strong technical skills in relevant technologies.
• Experience with command line tools and troubleshooting.
• Excellent problem-solving and analytical abilities.
• Outstanding communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Willingness to travel frequently within North America.
• Ability to work in the field, including climbing stairs and ladders.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Be part of a team making a significant impact on wildfire response.
• Competitive salary and benefits package.
• Work with experienced professionals from top tech companies.
• Flexible work arrangements in a hybrid model.