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Head of E-commerce Operations (CRO) - Remote

Posted Yesterday
Sales / Business
Full Time
Serbia
E-commerce
CRO
Shopify
A/B Testing
Digital Marketing
Klaviyo
Analytics
Customer Experience

Overview

The Head of E-commerce Operations is responsible for driving growth and performance across the company's direct-to-consumer (DTC) channels, particularly through the Shopify platform.

In Short

  • Accountable for full DTC P&L management.
  • Optimize site performance and conversion rates through CRO.
  • Develop ad platform strategies across Meta, Google, YouTube, and Affiliates.
  • Manage retention and lifecycle marketing programs using Klaviyo and Attentive.
  • Utilize analytics tools for attribution and decision-making.
  • Collaborate with CX and product teams to improve customer experience.

Requirements

  • Proven experience in e-commerce operations, particularly in a DTC environment.
  • Strong knowledge of Shopify and e-commerce analytics tools.
  • Experience in digital marketing and ad platform management.
  • Ability to analyze data and make data-driven decisions.
  • Excellent communication and collaboration skills.

Benefits

  • Opportunity to work in a fully remote environment.
  • Join a growing company with a focus on innovation and growth.
  • Competitive salary and performance-based incentives.
  • Collaborative and supportive company culture.
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Paired

Paired is a global staffing and recruiting agency that specializes in connecting remote work opportunities with top-tier talent worldwide. The company is dedicated to helping individuals find great jobs that match their specific skill sets, regardless of their location. Paired's client is a leader in AI-driven content, focused on sharing the latest insights and trends in artificial intelligence. They are seeking a Social Media Brand Partnership Manager to oversee brand collaborations and support the founder in content creation, ensuring that brand messages resonate with audiences and align with industry trends.

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