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Customer Success & Onboarding Manager - Remote

Posted 11 hours ago
Customer Service
Full Time
Colombia

Overview

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We are committed to connecting talented individuals with great companies that need their unique skills, creating fulfilling job opportunities for professionals around the world.

In Short

  • Lead the onboarding process for new clients.
  • Act as the main point of contact for existing clients.
  • Monitor client progress and satisfaction.
  • Facilitate regular check-ins to review client goals.
  • Develop strategies to enhance customer success.
  • Collaborate with sales and product teams.

Requirements

  • Strong communication skills.
  • Experience in customer success or client management.
  • Proactive problem-solving abilities.
  • Ability to work collaboratively in a remote environment.

Benefits

  • Opportunity to work remotely.
  • Be part of a global team.
  • Engage with diverse clients.
Paired logo

Paired

Paired is a global staffing and recruiting agency that specializes in connecting remote work opportunities with top-tier talent worldwide. The company is dedicated to helping individuals find great jobs that match their specific skill sets, regardless of their location. Paired's client is a leader in AI-driven content, focused on sharing the latest insights and trends in artificial intelligence. They are seeking a Social Media Brand Partnership Manager to oversee brand collaborations and support the founder in content creation, ensuring that brand messages resonate with audiences and align with industry trends.

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