Client Success Manager / Project Manager - Remote

Overview

We are looking for a proactive and people-focused Client Success Manager / Project Manager to lead client support and operations for a career coaching and job search program, ensuring an outstanding experience for clients.

In Short

• Be the main contact for coaching clients, checking in regularly.
• Manage new client leads and guide them through onboarding.
• Coordinate with coaches to keep everyone updated and aligned.
• Improve and automate systems to enhance the client experience.
• Track progress and outcomes, celebrating wins with clients.

Requirements

• Excellent communicator — clear, friendly, and fast to respond.
• Highly organized — skilled at managing multiple moving parts and deadlines.
• Tech-savvy — comfortable with CRMs and optimizing workflows.
• Client-focused — genuinely cares about people and their professional growth.
• Strong project management skills — able to manage timelines and prioritize tasks.

Benefits

• Competitive salary.
• Ability to work remotely.
• Collaborating with international teams.
• Significant room for growth over time.