Account Director (Retention Marketing - Klaviyo Expert) - Remote

Overview

We’re seeking a seasoned Account Director to take the lead on customer lifecycle strategy across multiple high-growth client accounts, specializing in retention marketing for DTC brands.

In Short

• Own retention strategy for high-growth DTC brands
• Strategize and optimize full lifecycle systems
• Lead client strategy calls
• Oversee retention performance
• Guide internal teams on execution
• Identify gaps and propose ideas
• Work with key stakeholders
• Drive strategy to results
• Work remotely from LATAM, Canada, or Europe
• Collaborate with a high-impact digital growth agency

Requirements

• Experience in retention marketing
• Proven track record with complex brands
• Strong strategic and tactical skills
• Excellent communication skills
• Ability to lead and inspire teams
• Comfortable with data analysis
• Experience in e-commerce
• Familiarity with Klaviyo is a plus
• Ability to work independently
• Passion for driving growth

Benefits

• Remote work flexibility
• Opportunity to work with top-tier clients
• Collaborative team environment
• Innovative and dynamic work culture
• Professional development opportunities
• Competitive compensation package
• Work-life balance
• Access to industry-leading tools
• Impactful work on customer loyalty
• Engagement with ambitious e-commerce brands