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E-commerce Operations Manager for DTC Healthcare Brand - Remote

Posted 16 hours ago
Project Management
Full Time
Indonesia

Overview

The E-commerce Operations Manager will oversee operational execution across two DTC brands, ensuring efficient inventory planning, supply chain coordination, and smooth fulfillment operations.

In Short

  • Manage day-to-day operations across two DTC brands.
  • Monitor and manage inventory levels across warehouses.
  • Forecast reorder timelines and coordinate purchase orders.
  • Work closely with third-party logistics providers.
  • Track shipments and resolve shipping delays.
  • Negotiate with suppliers on pricing and production lead times.
  • Oversee customer support operations with remote VAs.
  • Monitor returns, refunds, and fulfillment-related issues.
  • Build and maintain operational dashboards to track key metrics.
  • Provide weekly reporting on operational KPIs.

Requirements

  • Experience in e-commerce operations or supply chain management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and negotiation skills.
  • Ability to manage remote teams effectively.
  • Proficient in data analysis and reporting tools.
  • Familiarity with logistics and fulfillment processes.
  • Experience with inventory management systems.
  • Ability to work in a fast-paced environment.
  • Strong organizational skills.
  • Knowledge of DTC business models is a plus.

Benefits

  • Work remotely from anywhere.
  • Opportunity to work with a fast-growing company.
  • Collaborate with a diverse team.
  • Flexible working hours.
  • Competitive salary based on experience.
  • Professional development opportunities.
  • Health and wellness benefits.
  • Access to resources for continuous learning.
  • Contribute to innovative projects.
  • Be part of a mission-driven organization.
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Paired

Paired is a global staffing and recruiting agency that specializes in connecting remote work opportunities with top-tier talent worldwide. The company is dedicated to helping individuals find great jobs that match their specific skill sets, regardless of their location. Paired's client is a leader in AI-driven content, focused on sharing the latest insights and trends in artificial intelligence. They are seeking a Social Media Brand Partnership Manager to oversee brand collaborations and support the founder in content creation, ensuring that brand messages resonate with audiences and align with industry trends.

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