Salesforce Administrator - Remote

Overview

Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions. Oshi Health has been recognized by Modern Healthcare and Builtin as the recipient of Best Place to Work awards. This recognition highlights our dedication to creating a workplace environment that prioritizes our team, fosters inclusivity, and is committed to our mission.

In Short

• Collaborate with business and IT teams to evaluate, design, and develop Salesforce configurations.
• Configure Salesforce functionality, including custom objects, page layouts, flows, applications, roles, profiles, and integrations.
• Partner with internal stakeholders to gather business needs and translate them into effective solutions.
• Act as the liaison between users, vendors, and engineering teams to implement Salesforce solutions.
• Identify and address upstream and downstream data issues impacting the platform.
• Execute day-to-day administrative functions such as user account maintenance, dashboards, and reporting.
• Test and approve system changes before deployment to ensure stability and functionality.
• Train team members on platform updates and new capabilities.
• Stay informed on Salesforce roadmaps and the latest features to keep the platform cutting-edge.
• Participate in weekly Salesforce Engineering meetings.

Requirements

• Salesforce Certification Administrator or Advanced Administrator required.
• Salesforce Platform App Builder experience preferred.
• 3-4 years of experience in Salesforce Administration, with a focus on Health Cloud and Sales Cloud.
• Familiarity with Copado for Salesforce DevOps.
• Experience with Marketing Cloud Account Engagement (Pardot).
• Proficient in SQL and SOQL for data investigation and building data extensions (For SFMC).
• Strong collaboration and communication skills with the ability to work cross-functionally.
• Ability to gather and translate business requirements for technical and non-technical stakeholders.
• Experience working with Athena Health is a plus.
• Experience using and administering Flow.
• Experience managing and administering Twilio and Talkdesk manage packages is a plus.
• Experience and interest in learning and working with APEX and LWC is a plus.
• Familiarity with VS Code, Dev Console, Workbench and Dataloader (or equivalent).

Benefits

• Competitive compensation and meaningful equity.
• Employer-sponsored medical, dental, and vision plans.
• Access to a “Life Concierge” through Overalls, because we know life happens.
• Tailored professional development opportunities to help you grow.
• Unlimited paid time off — take what you need, when you need it.
• 13 paid company holidays to power down.
• Team events, such as virtual cooking classes, games, and more.
• Recognition of professional and personal accomplishments.