Membership Operations Analyst - Remote

Overview

The Membership Operations Analyst at CVS Health will manage a book of business and represent the Integrated Accumulations Department while collaborating with Medical Partners/Vendors to resolve transaction errors and implement services for new clients.

In Short

• Manage a book of business for CVS/Caremark.
• Oversee transactions between Medical Partners and CVS/Caremark.
• Resolve transaction errors with the help of Medical Partners.
• Investigate and correct errors using standard processes.
• Meet operational metrics and report results to leadership.
• Implement services for new clients with existing Medical Partners.
• Collaborate with cross-functional teams.
• Possess strong relationship management skills.
• Work independently and in teams in a complex environment.
• Communicate effectively with internal partners at all levels.

Requirements

• 1+ years of related professional work experience.
• Experience managing collaborative relationships.
• Experience using data to solve problems.
• Advanced Microsoft Excel skills.
• Strong attention to detail.
• Able to analyze and resolve business issues.
• Ability to work in a large, complex organization.
• Skilled in prioritizing and meeting deadlines.
• High ethical standards and integrity.
• Experience with Microsoft Suite products.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs.
• Flexible work schedules and paid time off.
• Tuition assistance and financial coaching.
• Support for family leave and dependent care resources.
• Confidential counseling services.
• Comprehensive benefits package.
• Commitment to employee wellness and inclusion.