Solutions Architect - Remote

Overview

Orb is redefining what billing software can be, turning one of the most complex parts of running a business into a strategic driver of growth. We're building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence.

In Short

• Drive sales deals and partner with sales teams.
• Pave the path for implementations and help customers understand product fit.
• Serve as a technical advisor and craft solutions for customers.
• Help strengthen Orb’s product through feedback and solutioning.
• 3+ years of experience in a technical customer-facing role.
• Excellent verbal and written communication skills.
• Experience partnering with sales and product management.
• Ability to design and implement technical solutions.
• Strong empathy for customer needs.
• Sales Methodology training preferred.

Requirements

• 3+ years of experience in a technical customer-facing role.
• Clear written and verbal communication, especially around technical concepts.
• Previous experience partnering with sales, product management, customer success.
• Ability to design and implement technical solutions.
• Strong empathy and understanding of customer needs.
• Continuous learner about new technologies.
• Ability to thrive in a fast-paced environment.
• Sales Methodology training is preferred.
• Ability to act as a thought leader.

Benefits

• Excellent medical, dental, and vision insurance.
• One Medical membership.
• Unlimited PTO plus an additional week off between Christmas and New Year’s.
• 401k plan.
• 16-week paid parental leave with equity vesting.
• Commuter stipend.
• Catered lunches in the office.
• Annual learning & development stipend.
• Meaningful equity in the form of stock options.