Sr. Director, Event Management - Remote

Overview

The Sr. Director of Event Management is responsible for leading and innovating event strategies for high-profile clients, ensuring exceptional service delivery and operational excellence.

In Short

• Lead the Event Management team in delivering top-tier client service.
• Manage multimillion-dollar event portfolios across diverse industries.
• Drive operational excellence and strategic oversight in client operations.
• Foster and maintain senior client relationships, especially with C-level clients.
• Translate client goals into actionable plans and strategies.
• Implement workflows to enhance service delivery and efficiency.
• Collaborate with cross-functional teams to align client operations with business goals.
• Monitor performance metrics and report on client satisfaction.
• Provide mentorship and guidance to team leads.
• Ensure a positive social and environmental impact in all operations.

Requirements

• 10-15 years in event planning and execution, with 5-7+ years in agency-side client leadership roles.
• Proven ability to lead cross-functional teams and manage large event portfolios.
• Strong skills in maintaining senior client relationships and managing escalations.
• Expertise in budget management and resource planning.
• Deep knowledge of the full event lifecycle and operational best practices.
• CMP/CSEP certifications are a plus.

Benefits

• Full-time position with opportunities for growth and development.
• Health & Dental Insurance options.
• 100% Employer paid short-term disability and life insurance.
• Paid parental leave.
• 401(K) with employer match.
• Flexibility in work schedules.
• Generous time off policy.