Sr. Director of Account Management - Remote

Overview

Actabl is transforming hotel operations through purposeful innovation. Our integrated software products empower over 10,000 hotel properties worldwide with the insights and tools needed to thrive in an evolving industry landscape.

We invite talented SaaS professionals to join our mission of empowering the people who power hospitality by enabling excellence in hotel management. By developing sophisticated yet accessible software solutions, we help hoteliers address their most pressing challenges — from visibility to operational efficiency to profit optimization.

Be part of a team that combines technical expertise with genuine commitment to advancing the hotel industry through thoughtful, results-oriented technology.

In Short

• Lead a high-performing renewals team to drive sustainable growth through existing accounts.
• Execute renewal strategies to achieve revenue growth targets and maximize expansion opportunities.
• Build and grow a renewals team through coaching and mentorship.
• Collaborate with cross-functional teams to enhance customer experience.
• Optimize renewal processes and implement metrics-driven performance tracking.
• Drive strategic price increases to maximize customer lifetime value.
• Participate in industry events to strengthen relationships.
• Provide insights on customer feedback and market trends.
• Assist in revenue forecasting and business planning.
• Contribute to company culture and talent acquisition initiatives.

Requirements

• Bachelor's degree or equivalent experience.
• 7+ years of experience in B2B SaaS sales or account management.
• 3+ years of experience in team leadership and development.
• Proven track record of achieving revenue growth through account expansion.
• Experience in optimizing renewal sales processes.
• Proficiency with CRM systems, preferably Salesforce.

Benefits

• Base salary range of $144,000 - $156,000.
• Flexible hybrid work environment.
• Company-provided equipment for remote work.
• Opportunities for professional development.
• Supportive company culture.