Account Manager, Patient Engagement - Remote

Overview

The Account Manager (AM) is responsible for managing the day-to-day business of our client’s Patient Engagement Program, serving as the primary point of contact for the client. This role ensures seamless program execution by managing key activities, including setting up internal and external meetings for assigned brands, conducting status meetings and overseeing internal project workflows.

In Short

• Responsible for a client account within the agency.
• Maintains ongoing communications with key client contacts.
• Exhibits solid presentation skills.
• Provides clear direction to cross-functional agency team.
• Comprehensive understanding of each client’s business.
• Oversees all activities related to client account support.
• Ensures work is completed within budget.
• Bachelor's degree in relevant field required.
• Significant experience in client account management.
• Ability to travel for meetings and events.

Requirements

• Excellent listening and presentation abilities.
• Excellent organizational and multi-tasking skills.
• Strong written and oral communication skills.
• Keen attention to detail and budgetary restraints.
• Background in biopharmaceutical patient marketing a plus.
• Experience with Patient Advocacy Organizations a plus.
• Proficient in Microsoft Office and related tools.
• Ability to solve complex problems.
• Strong interpersonal and customer service skills.
• Ability to manage multiple projects simultaneously.

Benefits

• Competitive pay and generous paid vacation.
• Health insurance programs across all locations.
• Ongoing training and development opportunities.
• Commitment to community betterment through CSR programs.
• Diverse, inclusive culture that encourages authenticity.