Strategic Account Manager - Remote

Overview

The Strategic Account Manager at McKesson will be the primary contact for strategic accounts, providing value through participation in enterprise products and services, while advocating for customers and supporting organizational activities.

In Short

• Primary contact for strategic accounts.
• Conduct quarterly business reviews with clients.
• Perform exploratory data analysis for program optimization.
• Identify new contract opportunities with sales teams.
• Manage customer portfolio for satisfaction and renewal.
• Prepare insights reporting and analysis.
• Act as a liaison among various departments.
• Facilitate issue resolution within the organization.
• Maintain high customer satisfaction standards.
• Manage special projects based on customer initiatives.

Requirements

• 4-year degree or equivalent experience.
• 2+ years in Account Management or related fields.
• Experience in SaaS or healthcare technology preferred.
• Proficient in digital collaboration tools.
• Hands-on experience with Salesforce and Microsoft Office.
• Knowledge of data mining and analysis.
• Strong communication skills.
• Project management experience.
• Ability to manage complex client relationships.
• Willingness to travel 20% nationally.

Benefits

• Competitive compensation package.
• Annual bonus and long-term incentives.
• Opportunities for personal and professional growth.
• Diverse and inclusive work environment.
• Focus on employee health and well-being.