TechOps Generalist - Remote

Overview

We are looking for a knowledgeable and experienced Generalist to join our TechOps team at Octopus, primarily supporting employees in the EU timezone while working on global projects.

In Short

• Join a small and efficient TechOps team.
• Support employees in the EU timezone.
• Work on global projects with teams in the UK/APAC and US.
• Responsible for all things IT/TechOps.
• Define what TechOps means at Octopus.
• Provide world-class support services.
• Engage in transformational organizational change.
• Cloud-first approach to operations.
• Flexible role location with some travel to EU offices.
• Deal with ambiguity and varying challenges daily.

Requirements

• Experience in desktop support or technical support roles.
• Knowledge of systems engineering and administration.
• Familiarity with DevOps practices.
• Ability to handle 1st and 2nd line support tasks.
• Strong problem-solving skills.
• Excellent communication skills.
• Willingness to travel to EU offices.
• Experience with cloud technologies.
• Ability to work in a fast-paced environment.
• Adaptability to changing challenges.

Benefits

• Opportunity to shape the TechOps team.
• Work in a dynamic and growing company.
• Collaborate with international teams.
• Flexible working arrangements.
• Engage in meaningful projects.
• Supportive work environment.
• Professional development opportunities.
• Travel opportunities within Europe.
• Innovative and modern work culture.
• Competitive compensation package.